Shipping & Returns

Please read the following shipping & returns policy carefully. Your use of the Tackle HQ website confirms you agree to these policies, terms and conditions.

Shipping
Tackle HQ is committed to shipping your order as fast as possible. Tackle HQ ship orders within 24-48 hours after receiving notification (depending on weekends and public holidays).

We can deliver to ANY address in the world. When you place an order, you receive an estimate for the shipping costs upon-checkout. Orders placed outside of Australia, may incur an additional charge however International customers will be contacted to confirm if they accept the additional freight charge before requesting.

If you’re an International customer & would like a quote on shipping before ordering, please contact us at [email protected] alternatively our flat international rates are:

International Shipping Flat Rate $50 and International Rod Shipping Flat Rate $80.

We use various shipping providers to ensure that customers get the cheapest possible postage charge. These providers include Australia Post, Startrack, DHL, FedEx and TNT. If you have a preferred provider, please let us know when you place your order, so we can ensure your parcel is delivered through them.

Tackle HQ is not responsible for delays with postal & freight services and whilst we do everything possible to ensure that your items are packaged with extreme care, we are not responsible for any missing parcels or damage caused by the postal and freight services whilst in transit. Please ensure the parcel is in acceptable condition and free from damage before signing or accepting from the postal/freight company. Please contact us regarding any freight queries and we will do our best to assist where we can.

FREE Express delivery automatically applied on orders within Australia with a total purchase price of $150 and over.

The average delivery times for Express delivery are:
Next day delivery for WA
1-2 business days for Australia wide.
2-4 business days for Rural areas.

This Free Express delivery offer is subject to change at any time. However, all orders processed during a free delivery offer period will be processed in accordance with the offer.

Shipping for larger orders (boxed orders) or oversized orders will be sent with the appropriate postal provider by regular post.